Team 5 FMC File Mgmt Support Officer Auc – New Zealand Police – Auckland

Skills & Experience:
Enter, update and report on high-volume files/documents/data entry processes
Prioritise workflow
Manage time effectively to complete multiple files and meet deadlines
Excellent Customer Service skills
Good verbal and written communication skills
Prepares correspondence for internal and external agencies
Conducts appropriate telephone enquiries in respect of files requested for Official Information and Privacy Acts
Demonstrate a thorough knowledge and application of computer based record, file management and Microsoft Office Systems
Demonstrate proficiency in data entry, good time management and ability to prioritise effectively
Demonstrate customer service skills and an ability to work in a team environment
Demonstrate an ability to stay calm and in control while maintaining high level of performance in pressure situations

Certification Requirements:
All short-listed applicants will be required to undergo a typing test with a minimum typing speed of 40 words per minute required
Must have a current/full NZ driver license

Special Requirement:
To apply for this role you must be a NZ citizen or permanent resident
Successful applicants must reside in Auckland
Core Competencies – Level 1 Individual Contributor:
For more information about the above core competencies, visit “Our Values” on our website to view our Core Competency Framework: How We Do Things.

Additional Information:
Multiple positions available
The position is subject to rotation

How to apply
If this position sounds like you, click ‘Apply’ now. You will be required to submit a Curriculum Vitae (maximum four pages) which provides an account of your relevant skills, experience and education. In addition, you must complete an application form telling us why you are interested in applying for the position and how you meet the core competencies of the role, using no more than 4,000 characters (with spaces) or approximately 600 words for each section.
If you have any questions about this vacancy please email the Panel Chair at

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