Loan Administrator – Manukau – Kainga Ora – Auckland

Ko tā mātou mahi – Our Role
The role is responsible for admin duties, including but not limited to other roles within home ownership. You will be expected to change over time as the organisation responds to changing needs, and be flexibility to adapt and develop as the environment evolves. Other duties include the recovery of debts prior to legal recovery proceedings being initiated. We’re looking for someone that has amazing negotiation skills, has had previous experience handling debt issues and has a good understanding of assessing, advising and supporting our customers through the debt process. This opportunity will have you play a role in the assessment and administration of new loan products.

Ngā pūmanawatanga ōu – What you will bring
Proven experience as a Loan Administration Officer or similar role
Excellent verbal and written communication skills
Ability to negotiate respectfully and communicate rational for decisions made
Negotiating and implementing the best recovery strategy to enhance debt recovery
Ensuring targets are met
Prioritising workload and allocating resource in an effective manner
Nōu te rourou – What’s in it for you?

We offer competitive salaries, five weeks’ annual leave and a benefits package including a range of insurances, flexible working arrangements and career development. These benefits are described in more detail here https://careers.kaingaora.govt.nz/a-great-place-to-work/benefits. [link removed]
As a Kāinga Ora – Homes and Communities employee, we want to make sure that you have all the tools and support you need. We want to ensure you are healthy and have work-life balance. We also want to support and grow your personal and career development through on-the-job learning, training courses, secondments and study opportunities.

Ō Tātou Uara – Our Values
Our values were developed by us, for us. They unite us as an organisation and guide how we work every day. Our values are:
Manaakitanga – People at the Heart
Mahi Tahi – Better Together
Whanake – Be Bold
Tūhono mai – Join us

To view the position description and apply for this role, please follow the online process via http://careers.kaingaora.govt.nz [link removed]. Please note: all applicants, including existing employees, need to follow this process. If you have any questions, please contact the recruitment team via Kaingaora.recruit@kaingaora.govt.nz [link removed]

Applications close Friday 5 August 2022
We value diversity and are committed to working with each other and our customers in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.

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