To support our continued growth, we are looking for an exceptional Fundraising Assistant to join the team to assist Orange Sky New Zealand fundraising campaigns with effective delivery and execution of activities in the community fundraising space.
This role is responsible for:
Supporting the execution of Orange Sky’s fundraising activity by loving and thanking our supporters.
Responding to donor and supporter enquiries via email, mail, phone and web message
Processing donations via phone
Thanking supporters via phone, email and mail
Issuing of donation receipts via mail or email
Updating Orange Sky’s CRM with supporter interactions, i.e. phone calls, emails, impact reports
Supporting donor stewardship and providing a positive supporter experience through oversight of email inboxes and responding to donor queries in a timely manner.
Assisting Fundraising team members to manage the campaign execution including: postage of shirts and other prizes or incentives, answering participant queries including sign up support and fundraising activation
Loving and thanking top participants, donor and partners for their support
Helping to identify key participants for media and story opportunities with support of the Orange Sky marketing and fundraising teams.
Who are we looking for?
Our ideal candidate thrives in a fast paced environment and ideally has experience in a similar role.
Additionally, the ideal candidate will have:
Strong organisational and time management skills
Excellent attention to detail
Good written and verbal communications
Strong technical skills, experience in use of Gmail and Asana highly desirable
Salesforce database experience is highly desirable
Ability to interact with the public in a positive manner
Ability to maintain confidentiality and discretion at all times
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For more information contact the People & Engagement team at email@example.com.