Quest Apartment Hotel Reception – Letoh Limited – Waikato

Quest have two properties here in the heart of Hamilton, a 4.5 star and 4 star with a total of 67 fully furnished apartments, both very peacefully located yet close to great shops, restaurants, nightlife, river walks and Sky City and is just a walk to Claudelands
We now seek a part time Front of House Receptionist and after hours on call duty manager (same role) to join our enthusiastic and successful team.

The position involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations, assisting corporate and leisure guests, and ensuring the smooth running of the reception desk.

You will be able to work effectively both with the team and in a sole charge capacity, while demonstrating a passion for customer service, excellent skills in promoting and selling accommodation services and facilities. A high standard of personal presentation, good communication and time management skills are essential. Along with experience with front office booking systems the successful person will have a strong attention to detail.

Previous front office/reception in a hospitality/travel environment is an advantage, sales and industry qualifications will also be highly regarded.
Opportunities for growth and continuing education is possible for the right person – Quest are able to offer on the job training which can lead to highly regarded industry recognised qualifications from reception to hotel management.

Very competitive pay rates in line with background and experience.
Applicants must be legally allowed to work in New Zealand.
Please email your interest with information about your background and current position to

The application form will include these questions:
Which of the following statements best describes your right to work in New Zealand?
Do you have customer service experience?
Are you available to work on a rotating roster?
Are you available to work public holidays?
Do you have a current New Zealand driver’s licence?

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