We are currently in the market for a Mid-Level and Junior IT Field / Desktop Support Engineer.
Our client is an established international IT service provider, who has a long, successful history providing innovative and industry leading IT solutions.
You will be responsible for hardware and software repair, troubleshooting of client problems and fault finding. The Desktop support work includes day to day IT related tasks, installation / building of laptops and new software installation. A good knowledge of MS Outlook and other MS Office products would be advantageous.
Our successful candidate will be motivated, dedicated, ready to prove themselves and work hard within an established team of IT engineers.
For our mid-level role you will have had at least 5 years’ experience and for the junior position it would be preferred if you have prior on-site experience or recently graduated with an IT related qualification. Preference will be given to those who can tick the YES box in relation to the following:
The ability to perform duties without prompting or direction
Able to take initiative and ability to read and understand situations quickly
The ability to deal with any issues that arise in an efficient and timely manner
Able to identify issues of varying complexity and provide solutions
Proactive in approach, able to anticipate and prevent problems
The ability to prioritise and manage tasks simultaneously
The ability to communicate clearly and effectively
You are a smart, capable person who has high standards, a meticulous approach, and you will be known for your accuracy. You are client focussed and consider it a priority to “get it right”. You are always professional in both attitude and appearance.
If we put your skills and experience aside for a moment, you are quite simply a great person – people LIKE you. You have a positive up-beat attitude, you are friendly, fun to be around, your team mates are your buddies and more importantly the clients just love to see you walk through the door!
Ideally you have current industry qualifications and certifications; however, if you have the right experience and attitude then we want to hear from you.
This is one of those roles that can set your career alight – it is within an excellent organisation, within a great team, with fantastic leadership and internal support. The clients are interesting and provide a challenge for you every day.
So does this sound like you? Can you imagine yourself being successful in a role like this? If you think you are on the same page as us and feel enthusiastic about this opportunity – then don’t delay we want to hear from you! Please email your CV and cover letter to email@example.com