Unique Health & Wellness Receptionist – Wellshare – Sydney

Job Description – Overview
Work for an innovative company in health & wellness
Beautiful workspace in Sydney CBD
Friendly and supportive team
Focus on space coordination and customer experience with variety in tasks

About you
We are looking for someone who:
loves customer service
is proactive, problem-solver who thinks outside the box
has excellent written and verbal communication skills
is always well-presented with a positive can-do attitude
is able to represent the business in-person in a confident and positive manner
has honesty and integrity.
is vigilant, being prepared to double check as necessary.
Ideally you have had experience as a receptionist, secretary, admin assistant, customer support, concierge or similar service based position.

Bonus Points
Being tech-savvy and experienced with customer support platforms such as Zendesk, Aircall, Google Nest etc
Enjoy building communities and using social media
Experience working with health & wellness practitioners and / or patients

Your responsibilities will include:
Interacting with practitioners / members and their patients / clients to assist with ad hoc queries and requests
Onboarding of new members
Assisting with set up of communal spaces as needed and keeping communal areas looking neat and tidy throughout the day
Answering phone calls and emails (and assigning to team members if appropriate)
Managing incoming mail and parcel deliveries
Assisting with room bookings
Administrative tasks such as updating our CRM and sending out member communications
Organising maintenance works to be completed as needed
Assisting with planning of annual events schedule and organising community events (inc catering)
Basic cleaning duties (such as wiping down surfaces or unpacking the dishwasher)
Managing and maintaining office and kitchen supplies
General errand running

Benefits include:
Great working environment – vibrant, thoughtfully designed space in a heritage building in central CBD location close to train, tram and bus
Opportunity to join an exciting emerging market leader in its high growth
Have your voice heard, drive change and add value in all areas of business
Diverse and interesting customer base of leading health practitioners
Diverse role and with lots of fun challenges – no two days will be the same.
Competitive salary commensurate with skills and experience

For more information about the Wellshare journey to date visit www.wellshare.com.au
If we’ve stimulated your interest and you’d like to have a chat to find out more about this role please send us your CV together with a short cover letter addressing why you think you should be considered – please email support@wellshare.com.au.

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