Immigration Officer – Ministry of Business, Innovation and Employment

What does this role involve?
As an Immigration Officer you will be responsible for processing visa applications, a desk based role where you’ll be taking the information available to you and using this to make sound decisions as you process visa applications. You will be interpreting immigration legislation, and utilising your proven analysis, judgement and decision making abilities to make quality immigration decisions.
Not everyone has the ability to see below the surface of information presented. However with your eye for detail and analytical skills complimented by your natural passion for New Zealand and enthusiasm for making positive changes, an exciting career within Immigration New Zealand could be waiting for you.
A background in high volume workloads or caseload management would be very beneficial to this role, ensuring you are able to meet the demands of this role.

Skills and experience required:
Recent experience in a high performance, customer service or service delivery environment; including caseload management
Great verbal and written communication skills, with proven expertise conveying concepts, policy, and information clearly and concisely to any variable audience
Computing literacy and aptitude in MS Office applications, and technology generally
Experience in a processing environment
Time management ability to effectively manage high volume workflow and case loads
Flexible with working with multiple demands and able to adapt to change on short notice
Mental agility to learn and apply new learning
A strong moral compass, and be known to ‘act with integrity’ in all you undertake
A relevant tertiary qualification is advantageous but not essential
The motivation and willingness to make a positive difference as a proactive team member
We offer ongoing on the job training to candidates who are successful in the role.
Starting salary of $56,104.
Please read the insutructions below regarding the process to apply, we will not accept any applications sent by email.

About MBIE/Immigration New Zealand:
The purpose of the Ministry of Business, Innovation and Employment (MBIE) is to grow New Zealand’s economy to provide a better standard of living for all New Zealanders. Immigration New Zealand has an active role in this by bringing the best people New Zealand needs to prosper.
The role of Immigration Officer will report within the Border and Visa Operations division, and Visa Operations is the main processing and operational arm of INZ.
Applicants must be Australian or NZ citizens or hold Permanent Residency.

How to apply:
Click the APPLY button below in order to be directed to our on-line careers website. You may view a position description at this site, as well as complete the on-line application, questionairre and upload both a CV and cover letter. For tracking and evaluation purposes, all applications must be submitted via the online advertisement (we are not able to accept applications sent by email).
The recruitment process will involve a critical thinking exercise, a video introduction exercise and a formal panel interview including a written exercise.
Email Joanne Smith at quoting ref MBIE/1510892 if you have any further questions.
Applications close 5pm on Sunday 28th February 2021 (applications will not be accepted after this time).