Compliance Officer – Ministry of Business, Innovation and Employment

As a Compliance Officer
you will play a key role in ensuring that New Zealand residential landlords are compliant with the Residential Tenancy Act (RTA). This will involve assessing and monitoring tenancy obligations for landlords and supporting vulnerable tenants. Often the first port of call for enquiries or complaints involving RTA issues, the Compliance Officer will assess the situation presented, escalating cases where appropriate and assisting parties to self-resolve through your advice and action. The role involves carrying out assessments with landlords and interacting with tenants and other external stakeholders to increase awareness of tenancy obligations in the sector.
Tenancy Services goal is to resolve tenancy disputes early through our dispute resolution process or through self-resolution. The ability to encourage tenants and landlords to resolve problems themselves and at the same time ensure sustained compliance will be a challenge for this role. Enabling stakeholders to have a high level of tenancy literacy is a key part of our strategy. The Compliance Officer will contribute to the development of MBIEs information and education programmes and the planning for the delivery of the Tenancy Services work programme. This could be a great opportunity for those wanting exposure to a large strategic programme of work that touches the lives of many New Zealanders.
The Compliance Officer will work with a wide range of people, from all walks of life, requiring a high level of professionalism, communication skills and tenacity. We are a new team of highly skilled professionals keen to make a difference to New Zealanders who rent their homes.

To be a Compliance Officer you will have had proven experience and can demonstrate the following:
Experience and knowledge of regulatory and compliance environments
Knowledge and understanding of government and constitutional environment
Demonstrated knowledge and understanding of administrative law and the principles of natural justice and fairness
Sound compliance skills including gathering, researching analysing ad evaluating information and working knowledge of the enforcement process.
Demonstrated success in roles which required sound judgement, decision making skills and applying analytical techniques or models to problem definition and analysis
Strong relationship builder, confident communicator who can work with a range of people across different cultures and background.
You must have the legal right to live and work in New Zealand
In return we offer genuine career opportunities, development and a supportive team environment.
Together, our new team have ambitions to be the best and we want to employ the best people, with the right skills, experience and the right attitude, if that sounds like you then please apply…..
For further information please contact: monicca.chow2@mbie.govt.nz
Appointment for this role to be between $61,107 and $70,210 with appointment to be within that range based on skills and relevant experience.

How to apply:
Click on the APPLY button below in order to be directed to our on-line careers website. You may view a position description at this site, as well as complete the on-line application, and upload a CV and cover letter. For tracking and evaluation purposes, all applications must be submitted via our on-line process.

Applications close 5.00pm on 7th March 2021

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