Reservations Agent – QT Museum Wellington

Sitting harbourside in the heart of Wellington’s cultural hub this creative haven and design driven hotel indulges you in cool luxury, including acclaimed French inspired dining at Hippopotamus.

Art, design, curiosities and a dash of the absurd – QT Museum Wellington

As Reservations Agent you will respond to enquiries in an efficient, friendly and professional manner. Ensuring enquiries are converted to confirmed reservations, maximising hotel rate and occupancy. As well as assisting in Front Office duties when required.

The successful candidate needs to possess the following experience and skills:
As the first point of contact for the Hotel you are totally guest driven and enjoy exceeding guests’ expectations
Possess outstanding communication skills and are impeccably groomed
Previous experience and knowledge of Opera PMS and Reservations is beneficial
Possess an outgoing personality and smile you can hear through the phone!

About you:
You are positive with loads of initiative
You are a team orientated individual with the ability to work autonomously
You have a strong eye for detail and ensure utmost accuracy
You handle pressure with panache
You are able to juggle ten things at once
You know when to stop talking and really LISTEN
You are an excellent planner and strategic thinker
You are driven to maximize revenue and bottom line profit

We Give:
We give autonomy
We give multilevel career progression
We give amazing benefits which include Hotel discounts worldwide, complimentary cinema tickets at Event Cinemas and the chance to work with a great team of people!
The vacancy we are looking to fill requires a flexible person who is confident in their own skin and can play well with others. This is a full time position that will include weekday and weekend hours.

To learn more about us visit www.qtmuseumwellington.com and www.qthotelsandresorts.com.

If this role sounds like it is perfect for you, then please email your cover letter and resume to Reservations Manager, Gabriela Barrientos gabriela_barrientos@evt.com.

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