Guide / Volunteer Coordinator – Zealandia – Wellington

Come and work for ZEALANDIA – we are an award-winning facility dedicated to telling New Zealand’s unique conservation story.

Reporting to the Lead Ranger Visitor Experience and Interpretation, you will use your excellent organisational skills to

oversee and manage administration, development, and welfare of guides and volunteers
roster guides and volunteers involved in all aspects of visitor experience. This includes skippers, hosts, Zealandia by Night, cruise ship tours and education guides.
develop an ongoing continuous improvemnet culture which unifies both staff and guides/volunteers in a seamless task and visitor focused operation.
support key roles to further develop organisational objectives across the different teams including: volunteer/guide, commercial and visitor experience teams; education; conservation and sanctuary care teams.

We are looking for a highly organised, administrative professional who is prepared to go the extra mile in a small team environment. You will have exceptional people skills to deal with various teams, individuals and organisational partners, such as Nature Connections and Volunteer Wellington. You will be personable, but confident in delivering and managing a range of messages with many different people. You should also be an exceptional influencer and strategic communicator to ensure organisational objectives underpin all training and operational actions.

Experience in conservation or tourism are welcomed, but not essential.

The role is full-time, starting February. You should be able to work flexibly – evenings and weekends as required.

For a copy of the job description and an application form please visit our website

Applications close 9.00pm, Sunday 24 January 2016. Interviews are scheduled for Monday 1 February.

How to apply?

Please email your completed application form, CV and a short cover letter to or post to Guide and Volunteer Coordinator Vacancy, attention Sarah O’Sullivan, ZEALANDIA, PO Box 9267, Wellington 6141.

Please don’t use Seek’s ‘Apply now’ button, only applications sent to the email above will be considered for the role.

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