Care Services Manager – Metlifecare – Auckland

About us

Metlifecare is an NZX50 and ASX listed company which currently owns and operates 25 lifestyle and retirement villages in the North Island, providing a continuum of care from quality independent living through to hospital level care. What people are looking for is changing and we aim to lead the provision of innovative and sustainable solutions.

Located in Mount Roskill, Hillsborough Heights Village is a well-established picturesque lifestyle village offering panoramic 360 degree views over Auckland.  We are passionate about enabling people to get the very most out of their retirement and have an enviable community, great team and we’re just as committed to helping our people get the most out of their careers.

About the role

We have an exciting career opportunity for Care Services Manager and we’re looking for an experienced RN with team management experience to deliver both healthcare and support services and to manage, lead and mentor our team of care staff who are busy delivering quality service here in our community.

Reporting to the Village Manager, you will be an integral part of the village management team and will be one of the first points of contact for residents. Building and maintaining positive, consultative relationships, you will play an active role in improving our existing resident services and identifying areas for further development. You will also have the opportunity to grow your management portfolio outside of your clinical experience.

Skills & experience required

To win this role, you need to be a Registered Nurse with a current practising certificate with strong clinical and aged care experience. Excellent ‘people skills’ and being able to easily form strong relationships with residents will be critical to fitting in with our culture and values. You’ll demonstrate this through your well-honed listening skills, pragmatism, service-committed attitude and patience. You will be a keen team player, deriving personal satisfaction from achieving your personal and the village’s goals. Your experience will include staff management and mentoring/training,enabling you to motivate, support and lead a dedicated team. You will also have strong organisational and planning skills, a budget to manage and be confident and capable with a computer – with a minimum of intermediate level skills in Microsoft Outlook, Word and Excel.


On offer is a full time opportunity within a friendly working environment, with the support of a regional and national network of clinical and care professionals, a competitive remuneration package, life insurance cover and discounted health insurance.

How to apply

So, if you’ve got exceptional clinical skills and a heart of gold, we want to hear from you. To apply, email your CV and covering letter to Penny Smith, Village Manager, or complete the job application form online.

Penny Smith

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