Desktop Administrator – Controller Auditor General – Wellington

Desktop Administrator, 6-month fixed term

We’re looking for a Desktop Administrator to join our Service Desk team for the next six months.

Our environment is Microsoft-based, and we have about 400 staff working in seven locations in New Zealand. Most of our staff work offsite and rely heavily on their laptops, mobile data cards\hubs, and Windows 8.1 phones.

We need someone passionate about customer service and with good analytical skills. You’ll have a friendly personality and be able to build relationships quickly.

Strong communication skills and an ability to effectively manage faults, incidents, and queries will make you successful in this role.

To be considered for this role, you’ll need to have:

strong experience in Microsoft Windows 7, Active Directory, Microsoft Office 2010 and 2013, and in supporting a variety of business applications;
Microsoft qualifications for desktop support;
varied and strong experience in an enterprise desktop support environment, both onsite and remotely;
sound knowledge and understanding of service desk and desktop support standards and practices, call management, fault management, incident management, change management, IT security, and user policies;
excellent communication skills and the ability to help staff with applications; and
proven analytical and problem-solving skills.

We’d like to hear from you if you would like to join an organisation that provides an excellent working environment.

For more information, please contact Sandy Hoggarth on 04 917 1500 or

To find out more about us, see our websites: and

You must apply online through (and from Monday afternoon you’ll find the position description there, too).

Applications close Monday 7 September 2015.

Office of the Auditor-General/Audit New Zealand
PO Box 3928, Wellington 6140

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